Cgaga Soft believes in the accordance of technology and art which can make our lives easy, simple, happy and relaxing. Cgaga Soft also values families and friends. That’s why our product Fotosifter encourages organizing, sharing and bonding.
CGAGA Soft Support Center
CGAGA support team is keen on users' questions and feedback.
Policies Quick Navi
Below are three of our policies
Terms of Service
General Questions About Cgaga Software
What’s the values and beliefs of Cgaga Software?
Are Cgaga software’s product flawless or bug free?
Fotosifter is our first PC software product. We are starting from the very beginning while we are growing fast at the same time. Our product Fotosifter is neither flawless nor bug free. You might encounter a few little bugs when using the older versions. However, we are diligently and constantly optimizing Fotosifter on a daily basis, and we pay strong attention on users feedback and opinions. We optimize our products based on users’ needs. Therefore, you are welcome to send us any of your feedback.
Can I cancel my order after placing it?
We do provide trial versions for our product(s) which are functionally the same as the full version, only with limitations on extend. It’s advisable that you try out the trial version first to see if the software meet your needs before purchasing. The differences between trial version and full version of Fotosifter are listed on its pricing page. Due to the automated way that orders are processed and fulfilled via payment platforms, once an order is processed it cannot be cancelled. Notwithstanding, you can still have a refund. Refer to our refund policy for what can be done.
If I purchased a single-user license, can I use the program on another computer?
As what have stated prior, Cgaga Soft values families and friends, and encourages sharing and bonding. Therefore, each of the single-user license of our products are not rigidly adhere to one computer. Instead, Cgaga software offers scalable license which means that a single-user license can be used on at most 5 computers.
Does my license work with both Mac (macOS) and Windows platforms?
Nope. The license does not work for both Mac (macOS) and Windows platforms. Mac and Windows versions are two different programs for two different operation systems, so the license for Windows version couldn't register the Mac version and vice versa. If you have purchased the license for the wrong operation system, please contact us to help you exchange the license or you can purchase the license for the correct operation system from our official website and contact us to refund the wrong order. If you have changed your computer from Windows to Mac, or from Mac to Windows, and would like to reinstall the program to the new computer, you may contact our support team for a discount to purchase a new license for the new computer. Also, please note that at the current time, we only issued out the Windows version of Fotosifter; the macOS version are under development and will be issued out in the next a few months.